Galen of the Ozdachs Pack (ozdachs) wrote,
Galen of the Ozdachs Pack
ozdachs

Dell Hell - Day 10

The windmill tilting crusade of trying to get Dell to deliver on its high-end next-day warranty service remains an on-going drama. (Updates to the log will go http://www.livejournal.com/users/ozdachs/41568.html ).

This post is my misery-love-company entry. I never heard of "Dell Hell" before this week, for example. Now I know that there are legions of suffers.

I still don't understand why some legal group hasn't filed a class-action suit for charging and not delivering, but maybe my research will enlighten me.

Links

Business Week, "Hanging Up On Dell"
Houston Chronical, "Dell, Are You Listening?"
Dell Entries in Jeff Jarvis's Buzz Machine Blog

more to follow -- have to get some work done!
Tags: dell
Subscribe

  • Post a new comment

    Error

    Comments allowed for friends only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

    Help
  • 0 comments